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The Difference is Service
Conventional wisdom says that most companies need computers to succeed
in today's fiercely competitive business environment. True enough - as
far as it goes. Unfortunately, the simple presence of a couple or so computers
in your small company won't mean much - unless they are used to their
full capacity. But what exactly does full capacity mean? And how can you
achieve it without spending a fortune? That's where the service you receive
from Marnoble comes in.
Repairs - computers, printers, networks
Our A+ Certified technicians are available to repair your computers
and printers. Repairs can be preformed onsite at your location or in-house
at our location. We are your personal IT department...ready to keep your
computers and computer network functioning at peak performance. Our
customers have one computer to hundreds...
As an authorized repair center Marnoble provides warranty repair on Hewlett
Packard printers and computers as well as Compaq computers. This authorization
allows us access to both HP and Compaq parts.
On-Site Service
Marnoble will assist you at your home or office providing repair,
troubleshooting or support services. Rates are as follows: |
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$115.00/hour plus a $45.00 trip charge for locations
inside Beltway 8 |
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$115.00/hour plus a $65.00 trip charge for locations
outside Beltway 8 |
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There is a one-hour minimum. Parts are additional. |
| In-House Service |
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At Marnoble's facilities, we will repair, troubleshoot
or provide support services at a rate of $95.00/hour. (Minimum labor
charge is $47.50.) Parts are additional. |
| Telephone Support Service (less than 10 minutes) |
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Short telephone calls are encouraged and are FREE! |
| Extended Telephone Support Service (more than 10
minutes) |
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Telephone support calls greater than 10 minutes in length
are billed in half hour increments based on a rate of $95/hour, with
a one half hour minimum. |
| Emergency Repair Response Service (immediate response) |
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This service is intended to support crisis situations
when file servers crash or your business processing is otherwise at
grave risk. Response is billed at $150/hour, with a two of hour minimum.
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| After Hours Service |
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Services provided outside normal business hours will
be billed at $150/hour with two hours minimum. Normal business hours
are from 8:30 a.m. - 5:30 p.m., Monday thru Friday, holidays excepted.
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| New Equipment - computers, printers,
networks |
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Most computer consultants start by telling
you what you need to solve your problems and end by selling you expensive
systems you probably don't need. |
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Not Marnoble. We begin by listening. Listening
to you explain how your business operates, what your communications
& networking problems and bottlenecks are, what needs to be done to
make it more efficient -- and more profitable. |
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Only after listening will we suggest solutions
to your networking problems - solutions that are within your budget
- solutions that fit your company's operation - solutions that work!
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Marnoble will create a plan to implement
those solutions. We'll also recommend and sell hardware and software,
work with you during installation and train your people, and help
you get your networking system up and running. |
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We'll also offer a support plan so we are
available to answer your questions and to help with troubleshooting.
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Speaking of questions -- you probably have
some. To get them answered, please call Mike @ (713) 520-0033, or
E-Mail us at sales@marnoble.com.
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Marnoble Computer Sales & Service, Inc.
5002 Morningside Drive
Houston, Tx 77005
Telephone: (713) 520-0033
FAX: (713) 520-9430
Hours of Operation: Monday thru Friday 8:30 to 5:30
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